Communications and Stakeholder Engagement

Communications and Stakeholder Engagement

Ensuring all students, staff and community members are informed, remain involved and supported by the following best practices in the areas of:

  • Ensuring effective communication systems
  • Engaging stakeholders
  • Other key systems and supports

Best Practices

Establish a central repository of NUSD COVID related information in one place.

Establish and inform families on protocols and procedures when a student or staff member is exposed to or becomes Covid-19 positive.

Conduct regular stakeholder sessions regarding all reopening procedures

Provide uniform and aligned messaging from district and sites.

Action

Create a webpage to contain all things related to COVID-19 for the 2020-2021 school year. Information to include:

  • Re-entry plan and updates
  • Remote/distance learning resources
  • Community and district resources for family supports
  • Communications – all related communications
  • Frequently asked questions
  • Other related areas as they become known

Marin County Office of Education in partnership with Marin County Public Health are developing protocols and procedures for Marin County districts and schools.

Superintendent or designee to conduct sessions/communications for staff and families

Superintendent and principals to send out same message to staff and families

  • Important that the same message is sent to both families and staff
  • Superintendent to send overarching communications – strategic of the ‘who, what, where, when, why’
  • Principals to follow up with – tactical of the ‘how’
  • Messaging to be clear and concise and clearly define expectations and ‘ask’
  • Messaging to be on multiple platforms, i.e., newsletters, email, text, social media, web pages, school marquee, etc.
  • Enlist Community Liaisons to help with hard-to-reach populations, i.e., English learner families

All communications to be have a Spanish translation

Timeline

By June 15, 2020.

  • Make visible on the nusd.org and school site web pages by July 15, 2020.
  • Upload content to page during summer 2020.
  • Advertise web page on all social media platforms and include link on all communications – ongoing during 2020-2021 school year.

Provide access to stakeholders to understand the protocols and procedures that will be followed in a Covid-19 positive case by August 20, 2020.

Reopening procedure sessions/communications to take place before August 20, 2020

Regular communications and on an as-needed basis throughout the 2020-21 school year